Terms & Conditions

1. User Eligibility

Access to 99bed is strictly limited to individuals who satisfy all of the following requirements. Failure to meet any one of these criteria disqualifies you from using the platform.

• You must be at least 21 years of age (21+ only). 99bed enforces a strict age verification process in compliance with responsible gaming standards.
• You must be a resident of Bangladesh or otherwise legally permitted to access online betting platforms under the laws applicable to you.
• You must not be an employee, contractor, director, or immediate family member of any employee of 99bed or its associated affiliates.
• You must have the legal capacity to enter into binding contracts under the laws of Bangladesh.

2. Account Registration & Verification

Each user is permitted to maintain only one (1) active account on 99bed. Duplicate or multiple accounts are strictly forbidden and will result in the forfeiture of all balances and the permanent suspension of all related accounts. You are solely responsible for all activity conducted through your account.

To comply with KYC (Know Your Customer) standards, 99bed may request identity verification documents at any stage. This may include a government-issued national ID, passport, or utility bill confirming your residential address in Bangladesh. Failure to provide requested documentation within the stipulated timeframe may result in account suspension.

• You must provide accurate, current, and complete personal information during registration and update it promptly if it changes.
• You are responsible for keeping your login credentials confidential. Any suspicious activity on your account must be reported to our support team immediately at [email protected].
• 99bed reserves the right to refuse registration or suspend accounts that fail to meet verification requirements or violate these Terms.

3. Deposits & Withdrawals

99bed supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and are displayed at the time of transaction. 99bed does not charge a platform fee on standard deposits, though your payment provider may apply their own charges.

Deposit Rules

All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted. Deposits are credited to your 99bed account once successfully verified by the payment processor. In the event of a failed deposit, please contact our support team with transaction reference details.

Withdrawal Rules

Withdrawals are processed to the same payment method used for the original deposit, subject to verification. Before a withdrawal can be approved, your account must have completed the required identity verification. 99bed aims to process all valid withdrawal requests promptly, subject to the following conditions:

• Active bonus wagering requirements (rollover) must be fully met before a withdrawal is permitted.
• Withdrawals may be subject to additional verification checks in cases where unusual account activity is detected.
• 99bed is not liable for delays caused by third-party payment processors, including bKash, Nagad, or banking networks.

4. Bonuses & Promotional Offers

99bed offers a variety of bonuses and promotions to both new and existing members. All bonuses, including the welcome bonus, free spins, and reload bonuses, are subject to the terms stated in the specific promotional offer in force at the time of claiming. General bonus conditions are outlined below.

Bonuses are credited in BDT and are subject to the applicable wagering requirement (rollover) before any winnings generated from bonus funds may be withdrawn. Attempting to withdraw bonus-derived winnings before satisfying the rollover will result in forfeiture of the bonus and associated winnings.

• Only one welcome bonus per player. Multiple accounts to claim additional bonuses constitute fraud and result in account termination.
• Bonuses may not be transferred, exchanged for cash, or combined with other active bonuses unless explicitly stated.
• 99bed reserves the right to modify, cancel, or withdraw any promotional offer at any time without prior notice.

5. Responsible Gaming

99bed is committed to promoting responsible gaming practices across Bangladesh. We firmly believe that gambling should remain a form of entertainment and should never be pursued as a source of income. All users are strongly encouraged to set personal deposit limits and session time restrictions through their account settings. If you feel that gambling is negatively affecting your life, your finances, or your relationships, we urge you to seek help immediately.

Self-exclusion options are available to any user who wishes to temporarily or permanently restrict their access to 99bed. To activate self-exclusion, contact our support team at [email protected]. 99bed upholds a strict 21+ age policy — minors are absolutely prohibited from accessing any service on this platform.

6. Prohibited Activities

The following activities are strictly prohibited on the 99bed platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Using automated bots, scripts, or software to place bets or exploit game mechanics.
• Engaging in money laundering, match-fixing, or any other illegal financial activity through the platform.
• Collusion with other users or third parties to manipulate game outcomes or exploit bonus systems.
• Providing false information during registration or verification, including misrepresentation of age or identity.

7. Intellectual Property Rights

All content on the 99bed platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the exclusive intellectual property of 99bed or its licensed third-party providers. Unauthorized reproduction, distribution, modification, or commercial use of any content on this platform is strictly forbidden. Users may not use the 99bed name, logo, or any associated branding outside the context of normal personal platform usage without express written permission from the Company.

8. Limitation of Liability

99bed provides its platform on an 'as is' and 'as available' basis. While we strive to ensure continuous, uninterrupted access to our services, we do not guarantee that the platform will be free from errors, delays, interruptions, or technical faults at all times. To the fullest extent permitted by applicable law, 99bed shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to access the platform.

99bed is not responsible for any losses arising from a user's personal gambling decisions, including losses sustained during sports betting events (such as BPL, IPL, T20 World Cup matches), slot games, or live casino sessions. Gambling inherently involves financial risk, and users are advised to bet only what they can afford to lose.

9. Privacy & Data Protection

99bed collects and processes personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By using the platform, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. We employ industry-standard SSL encryption and security protocols to safeguard your information. 99bed does not sell or rent your personal data to unaffiliated third parties. For full details on how your data is used and your rights in relation to it, please review our Privacy Policy.

10. Amendments to These Terms

99bed reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Changes become effective immediately upon publication on this page. It is your responsibility to check this page periodically for updates. Your continued use of the platform after any changes are posted constitutes your acceptance of the revised Terms.

Where a material change to these Terms may significantly affect your rights or obligations, 99bed will endeavour to provide reasonable notice via the platform or by email to the address registered on your account. We encourage all users to maintain an up-to-date email address in their account profile.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 99bed support team. Our support staff are available around the clock (24/7, Bangladesh Standard Time, UTC+6) and are ready to assist you in English. You can reach us at: [email protected] — please note this is a plain-text contact address and is not a clickable link. We aim to respond to all enquiries within 24 hours.